Troubleshooting Guide
Solutions for common issues in MouthWashing Game. Find fixes for technical problems, gameplay bugs, and performance optimization tips.
Game Crashes During Cutscenes
TechnicalHigh
Game unexpectedly closes during story cutscenes or character dialogues.
Symptoms
- Game closes without error message
- Freezing before crash
- Audio continues playing after visual freeze
Solutions
- Verify game file integrity through Steam
- Update graphics drivers to latest version
- Disable background applications
- Lower graphics settings temporarily
Prevention
- Keep drivers updated regularly
- Monitor system temperature
- Maintain sufficient free disk space
Save Data Corruption
Save DataCritical
Save files become corrupted or unreadable, preventing game progress loading.
Symptoms
- Unable to load saved games
- Error message when accessing save menu
- Save files appear but load to black screen
Solutions
- Restore backup save files from cloud
- Verify game file integrity
- Delete corrupted save and start new game
- Check disk for errors
Prevention
- Enable cloud saves
- Don't exit game during save operations
- Maintain regular backups
Performance Drops in Engineering Bay
PerformanceMedium
Significant FPS drops when entering or navigating the Engineering Bay area.
Symptoms
- Stuttering gameplay
- Delayed input response
- Visual artifacts in specific areas
Solutions
- Lower particle effect quality
- Reduce shadow quality
- Update graphics drivers
- Clear shader cache
Prevention
- Regular system maintenance
- Monitor resource usage
- Keep graphics settings optimized
Controls Unresponsive
ControlsHigh
Game stops responding to keyboard or controller inputs intermittently.
Symptoms
- Delayed or no response to inputs
- Character movement stuck
- Unable to interact with objects
Solutions
- Disconnect and reconnect controller
- Restart game and system
- Clear input device cache
- Check USB ports and connections
Prevention
- Keep controllers updated
- Regular system restarts
- Check for conflicting software
Quest Progress Not Updating
GameplayMedium
Quest objectives don't update or complete despite meeting requirements.
Symptoms
- Stuck quest objectives
- Missing quest markers
- Unable to progress story
Solutions
- Reload previous save
- Complete quest steps in order
- Verify all requirements are met
- Contact support if persistent
Prevention
- Follow quest guidelines carefully
- Save regularly
- Don't skip cutscenes